Returns + Exchanges
Free & Easy *
All domestic orders may be returned to a store or online — any time, for any reason. Online customer returns can be refunded to your card or for store credit.
All gift returns receive store credit.
To initiate an online return or exchange, please contact the Storks at email@example.com or (708) 638-5584. They will provide a prepaid return label for your items. You have 14 calendar days from the day you receive the return label (via email) to send your items back. We will initiate a refund once we receive notification from UPS that your package has been dropped off.
If you are making an exchange, we will ship the new item(s) when we receive confirmation from UPS that your item has been picked up.
Exchange or Store Credit
Full Refund. If the return is received within 90 days of purchase, we'll refund to whatever payment method you used. Returns that arrive after 90 days but before 365 days will be refunded to store credit, or are eligible for an exchange.
Return + Exchange Assistance
For return or exchange assistance, please contact the Storks at firstname.lastname@example.org or (708) 638-5584. You have 14 calendar days from the day you receive the return label via email to postmark your items for return.
* Free return shipping is for domestic only
Last Updated: July 22, 2016