How much does shipping cost?
We offer free standard shipping on orders over $75 within the contiguous US.
2-day shipping is available for orders within the contiguous US. Fees will be calculated at checkout.
Our standard fulfillment time applies to all Monica + Andy orders, including 2-day orders.
Additional fees will apply for orders outside of the contiguous US and international orders. Shipping costs will be calculated at checkout.
When will my order be processed?
Please note that all processing times are estimates and may be subject to change.
Most Monica + Andy clothing and accessory orders, including 2-day and other expedited shipping methods typically ship within 1-3 business days (excluding weekends and holidays) after an order has been placed.
During times of high order volume, fulfillment time may be extended.
If an order includes a personalized item, please be aware personalization extends standard shipping + fulfillment by 7-10 business days.
When an order includes both embroidered and non-embroidered items, we wait to ship the complete order as one shipment.
Nursery + More items and other partner products may ship separately and are subject to different processing and shipping times.
You may be asked to verify additional information if your order has been system flagged. We are not responsible for additional delays if an order has been flagged.
What carriers do you use?
We currently ship Monica + Andy orders with USPS, FedEx, FedEx Smartpost and DHL. The shipping method and carrier will be determined by Monica + Andy based on the order contents and shipping address.
Nursery + More items and other partner products may ship directly from the vendor and carriers may vary./p>
How long does shipping take?
For destinations within the contiguous US, Monica + Andy product orders typically take 2-10 business days to be delivered after the order has been shipped. This excludes weekends and holidays. Packages are shipped after they have been fulfilled. Most orders take 2-5 business days to be fulfilled with personalization adding an additional 7-10 business days to the fulfillment time.
Occasional carrier delays may occur and are out of our control. Monica + Andy does not guarantee shipping or delivery dates.
Nursery + More items and other partner products may ship directly from the vendor and may take longer to ship. Please refer to individual products for more fulfillment information.
Please expect longer delivery times for Hawaii, Alaska and all international locations./p>
Where can I track my order?
You will receive your tracking number via email shortly after your order ships. Due to carrier delays, please allow up 10 business days for your package to scan in transit.
What if the package says delivered but I didn't receive it?
If you did not receive your package, please confirm the shipping address and check other possible locations around the delivery area where the package could've been dropped or received by someone else.
Packages are sometimes prematurely marked as delivered by carriers. We ask that you wait 3 business days after the package is marked as delivered. If the package doesn't arrive after 3 business days, please reach out to our customer service teamno later than 10 days after delivery andwe will find a solution.
Available in NYC Upper West Side and Chicago Lincoln Park for same day curbside pickup. Call or email our locations to schedule (see below).
Same Day Delivery
Same day delivery options available to NYC Upper West and Chicago Lincoln Park via Postmates (usually delivered in 1-2 hours). Call or email our locations to schedule (see below).
1-day delivery options available in the New York Tri-State area and Chicagoland.
Call or email our locations to schedule (see below).